Contact / A conversation starts here

Let’s talk.

Questions about Lock, help with your workspace, or something you think we should know? Get in touch with our team.

Email the team

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01 / Product & support

Here to help.

Tell us what you need help with. For a technical issue, include your platform, app or browser version, and the steps that led to it. Please redact personal information from screenshots.

Email the team

02 / Security reports

Help us protect the conversation.

If you have found a potential security issue, email a description and safe reproduction steps. Do not include passwords, private keys, recovery keys, or other people’s message contents. Contact email is not a Lock encrypted conversation.

Report a concern

Looking for a quick answer? Browse the FAQ or read our security details.